Support Center

Celestial Eye

We're here to help you on your mystical journey

📧 Contact Us

Have a question, issue, or feedback? We'd love to hear from you!

Email: support@celestial-eye.app

Response Time: We typically respond within 24-48 hours

Quick Links

Frequently Asked Questions

❓ What is Celestial Eye?
Celestial Eye is a tarot card reading app that combines ancient tarot wisdom with modern AI technology. It offers single-card daily readings and three-card spreads with AI-powered interpretations for guidance and self-reflection.
❓ Is the app free to use?
Yes! Celestial Eye is completely free to download and use. There are no hidden fees, subscriptions, or in-app purchases required to access all features.
❓ How do I get a tarot reading?
Simply open the app, choose between a single card (Daily Vision) or three-card spread (Past, Present, Future), then tap to shuffle and draw your cards. The AI will provide a personalized interpretation of your reading.
❓ Are my readings private?
Yes, absolutely! All your readings are stored locally on your device. We don't collect personal information, and your spiritual journey remains completely private.
❓ Can I save my readings?
Yes! All your readings are automatically saved to your History. You can revisit past readings anytime by tapping the History button on the home screen.
❓ How accurate are the readings?
Celestial Eye is designed for entertainment and self-reflection purposes. The AI interpretations are meant to inspire thought and provide guidance, not predict the future. Always use your own judgment for important life decisions.
❓ Does the app work offline?
You can view your saved readings offline, but generating new AI interpretations requires an internet connection. The card drawing and shuffle animations work offline.

Troubleshooting

App Not Loading or Crashing

Try these steps:

  1. Close the app completely and reopen it
  2. Check your internet connection
  3. Update to the latest version from the App Store
  4. Restart your device
  5. If the issue persists, try uninstalling and reinstalling the app

AI Interpretation Not Loading

This usually happens due to network issues:

  1. Check your internet connection (Wi-Fi or cellular data)
  2. Wait a few moments and try again
  3. If using VPN, try disabling it temporarily
  4. The AI service may be temporarily busy - please retry in a few minutes

Reading History Not Showing

If your saved readings aren't appearing:

  1. Make sure you completed the reading (saw the interpretation)
  2. Pull down to refresh the History screen
  3. Close and reopen the app
  4. Note: Uninstalling the app will delete all saved readings

Cards Not Shuffling or Drawing

If the card animations aren't working:

  1. Wait for any current animation to complete
  2. Try tapping the screen gently (don't hold)
  3. Close and reopen the app
  4. Make sure your device has enough storage space

How to Use Celestial Eye

Getting Your First Reading

  1. Open the App: Launch Celestial Eye from your home screen
  2. Choose a Spread: Tap "Daily Vision" for one card or "Tri-Realm Spread" for three cards
  3. Shuffle the Deck: Watch the mystical shuffle animation
  4. Draw Your Cards: Tap to reveal your cards one by one
  5. Read Your Interpretation: The AI will provide a personalized reading
  6. Save or Share: Your reading is automatically saved to History

Understanding Card Positions (Three-Card Spread)

Tips for Better Readings

Share Your Feedback

We're constantly working to improve Celestial Eye and would love to hear from you!

Ways to share feedback:

Contact Information

Developer: Qlj

App Name: Celestial Eye

Support Email: support@celestial-eye.app

Website: https://celestial-eye.pages.dev


Response Time: We aim to respond to all inquiries within 24-48 hours during business days.

Additional Resources

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